SMS/MMS Privacy Policy
Effective Date: September 2nd, 2025
Company: First Choice Restoration Florida LLC
How We Use SMS/MMS
By providing your mobile number and opting in through our website form, you agree that First Choice Restoration Florida LLC (“we,” “us,” or “our”) may contact you via SMS or MMS messages for the following purposes:
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Booking and confirming appointments
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Collecting necessary information for contracts and service agreements
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Answering questions and providing customer support
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Sending service reminders or updates regarding ongoing work
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Providing urgent or emergency notifications related to your services
We will not use SMS/MMS for marketing or promotional purposes unless you have explicitly consented to receive such communications.
Consent & Opt-Out
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By submitting your phone number on our website form, you consent to receive SMS/MMS messages from us.
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You may opt out at any time by replying “STOP” to any message. After you opt out, you will no longer receive texts from us unless you re-enroll.
Data Collection & Retention
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Your phone number and message history may be stored in our communications platform, Dialpad, and retained in accordance with their data policies.
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We do not sell, rent, or share your personal information with third parties for marketing purposes.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information or send SMS/MMS to individuals under the age of 18 without parental or guardian consent.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please note that no transmission over wireless networks can be guaranteed to be 100% secure.
Contact Us
If you have any questions about this SMS/MMS policy or your personal information, you can contact us at:
Frequently Asked Questions
What is mold remediation
Mold remediation is the process of identifying, containing, removing, and preventing mold growth in a home or business to ensure a safe and healthy environment.
What happens during the inspection?
Our certified technicians will arrive on time and perform a thorough inspection of your property using advanced tools to detect mold, assess the damage, and identify the source of moisture.
Will I get a remediation plan before work begins?
Yes! After the inspection, we provide a detailed assessment and develop a custom remediation plan. This plan outlines the necessary steps, estimated timeline, and costs, so you’re fully informed before we proceed.
How is the mold removed, and will my property be restored?
Our team follows strict protocols to safely remove mold using specialized equipment and eco-friendly cleaning agents. Once remediation is complete, we restore any areas affected by mold or water damage to ensure your home or business is safe and fully restored.
